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FAQs & Useful Information


DELIVERY & COLLECTION

Each Beaver Tool Hire branch operates its own fleet of vehicles ensuring prompt delivery and collection (same day if required) at competitive rates.

We will only collect once we have received a telephone call to say that the item is ready at which point an 'off hire' number will be issued to you.

You can collect equipment in person at any one of our branches. For convenience the weight of larger items is shown as part of the description. If you are collecting in person please ask and we will be happy to advise what type of vehicle you will need. Remember, we will always assist with loading on to your vehicle if required.

On request we will demonstrate any item of equipment. Certain items such as chainsaws will require a full induction which will require some of your time at the branch.


FLEXIBLE HIRE PERIODS

We have a number of flexible rates on many of our most popular items, including a four hour rate on certain products when you only need equipment for a short hire.

Weekend Rate
Items such as floor sanders qualify for a special weekend rate allowing you time to complete the job with ease. Collect last thing on Friday afternoon and return it to us by Monday morning before 9:00am to qualify. Please contact us for further details.

Long-Term Hire Rates
Discounts are available for long-term hires on items such as temporary fencing, site mixers and props. Please contact your branch manager for a quotation.

Damage Waiver
5% of the hire rate indemnifies you against the cost of repairing accidental damage to Beaver Tool Hire equipment. This is subject to the exclusions listing below. The charge will automatically be applied to all hires unless otherwise agreed in writing.

Failure to conduct routine maintenance, such as lack of engine oil, neat petrol in a 2-stroke machine, etc.
Loss or damage to consumable items, e.g. bits, blades and discs.
Breakdown.
Damage by wear, tear or depreciation
Damage by fraud or dishonesty.

Please contact us for a full list of damage waiver exclusions.


EQUIPMENT SALES

As one of the south's leading independent tool hire companies, we deal with many quality manufacturers whose products are available to buy in all our branches.

If you are looking to purchase tools and equipment, please visit your nearest branch or contact us today. And remember, we also stock a full range of consumables to compliment all of our hire equipment. From drilling to cutting to sanding to fixing... we have it all!

Makita, Belle, DeWalt, Paslode, Honda, Milwaukee, Footsure, Van Vault, Obart, Yanmar & Stihl Logos


SERVICE, REPAIR & MAINTENANCE

All of our equipment is maintained and serviced to the highest industry standards by our experienced workshop staff.

Each item is checked, cleaned, serviced and tested upon return - a process which is logged ensuring you have a quality workig item to get on with your job. We also repair and service most leading makes of tools and offer periodic testing of electrical power tools - a legal requirement.

Estimating
For a nominal charge we will provide an estimate to repair your own equipment. This charge is waived against repair work if the estimate is accepted. Please contact us or ask a member of our team at one of our branches for any help you need servicing and repairing equipment.


HOW TO PAY

Purchase cards. We welcome payment by company purchase cards from all major banks, apart from American Express.

Cash or Credit/Debit cards. We accept most major debit and credit cards as well as cash in store.
Visa, Mastercard, Maestro, Delta and Solo accepted.

For all non-account customers we will require a card or cash deposit equal to two weeks hire charge. Charges will be made automatically if the hire continues over two weeks or if the on-going hire charge exceeds the deposit. We will also require two forms of ID, one of which must be photographic. Please contact us to verify accepted forms of identification.


TRADE ACCOUNTS

Credit account facilities are available. To open an account, just fill in and return an application form available from any of our branches - or click here to download a PDF copy. Alternatively, click here to complete the application online. Subject to status, accounts can be normally be up-and-running within 24 hours.


HEALTH & SAFETY

We are committed to Health & Safety for both our customers and employees.

We are proud that Beaver Tool Hire (Chichester) Ltd. has been awarded the prestigious Safe-HIRE award by our industry association, Hire Association Europe.

  • Modern quality hire fleet
  • Low vibration equipment is available
  • Safety leaflets provided with every hire
  • Inspection and plant number logged on the equipment and the contract
  • Staff ensure you have the necessary PPE and offer a safety pack with items that require PPE
  • Product description within the catalogue includes safety symbols for guidance
  • Weight of larger items listed with the product description


SAFETY SYMBOLS

Power Breaker RCD POWER BREAKER RCD
Required to automatically switch off electricity in the event of fault.

Ear Protection EAR PROTECTION
Ear defenders and ear plugs to guard against excessive noise.

Hand Protection HAND PROTECTION
A range of gloves to provide hand protection.

Ear Defenders EYE PROTECTION
Goggles and glasses for most applications.

Safety Helmets SAFETY HELMETS
Head protection is recommended for this equipment.

Foot Protection FOOT PROTECTION
Safety footwear is recommended for this equipment.

Dust Mask DUST MASK
To protect against fumes, dust and airborne particles.

Safety Harness and Restraint Lanyard SAFETY HARNESS
Safety Harness and Restraint Lanyard recommended.

Low Vibration RiskMedium Vibration RiskHigh Vibration Risk VIBRATION
Denotes LOW, MEDIUM and HIGH risk vibration. See below for more info.


VIBRATION GUIDE

Hand arm vibration syndrome (Vibration White Finger or occasionally called Raynaud's phenomenon) has become of increasing concern within the construction industry.

The condition commonly affects people who regularly use power tools. We have produced this guide to assist users and employers in reducing exposure to prolonged high vibration levels.

When purchasing equipment Beaver Tool Hire's policy is to select products with reduced vibration levels. Taking the following steps will also help reduce exposure to vibration. Throughout this catalogue we have highlighted particular equipment which may produce a vibration risk to the operative with the symbols below. These can be used, only as a guide with the tables in the following PDF download.

  Vibration Output Table (PDF file, 64kb)

The symbols and guide must not be substituted for you own risk assessment.